FAQs

What types of products does Snaptel offer?

Snaptel specializes in a curated selection of essential baby products designed to enhance comfort and convenience for both parents and their little ones. Our offerings include ergonomic baby carriers and versatile nursing pillows, all aimed at supporting active lifestyles while ensuring safety and comfort during early parenthood.

How do I know if a product is suitable for my baby?

Each product at Snaptel is designed with safety and comfort in mind. We recommend reviewing the product descriptions and specifications provided on our website, which include age recommendations, weight limits, and material information to ensure suitability for your baby.

What is the return policy for Snaptel products?

Snaptel allows returns within 7 days of receiving your order, provided the items are unused, unopened, and in their original packaging. If you receive a damaged or defective product, you must contact us within the same timeframe with an unboxing video to qualify for a replacement or refund.

How long does shipping take for orders placed with Snaptel?

Orders are typically processed and dispatched within 1 to 2 business days after successful payment confirmation. Once shipped, delivery usually occurs within 3 to 5 business days, resulting in a total delivery time of approximately 4 to 7 business days, depending on your location.

Is there a shipping fee for orders from Snaptel?

Snaptel offers free shipping on all orders across India, with no minimum purchase required. This allows for a hassle-free shopping experience without additional shipping costs.

How can I track my order?

After your order has been dispatched, you will receive tracking information via WhatsApp through our shipping partner, Shiprocket. Please ensure that the mobile number provided at checkout is active on WhatsApp to receive real-time delivery updates.

What should I do if I encounter an issue with my order?

If you experience any issues with your order, including shipping problems or product defects, please contact our customer support team at +91 9932467891 or via email at support@snaptel.shop. Our team is available 24/7 and aims to respond within 24 to 48 hours.

Are Snaptel products safe for my baby?

Yes, all Snaptel products are designed with the utmost attention to safety and comfort. We adhere to strict quality standards and use high-quality materials to ensure that our products are safe for your baby during every stage of early parenthood.

Contact Us

Business Name: Snaptel
Email: support@snaptel.shop
Address: Sadar Road, Raghunathganj, West Bengal 742225, India
Operating Hours: Open 7 days a week, Open 24 hours
Response Hour: We aim to respond within 24 to 48 hours.